Overcoming an ETA Refusal: Securing a 10-Year Visit Visa for a Client with a Criminal Conviction

March 13, 2025

Our client, a highly skilled professional, faced a significant hurdle when their UK Electronic Travel Authorisation (ETA) was denied due to a past criminal conviction. As their job required frequent travel to the UK, this refusal posed a serious risk to their employment.

Understanding the urgency of the situation, we carefully assessed their case and determined that a standard visitor visa would be the most viable solution. However, the conviction carried a custodial sentence, which could have led to a mandatory visa refusal. We made strong legal representations to the Home Office, demonstrating that under UK law, the sentence should be classified as a ‘suspended sentence’—meaning it did not meet the threshold for automatic refusal.

Thanks to our detailed advocacy, the visa application was approved, much to our client’s relief. To provide long-term security and prevent future travel disruptions, we successfully secured a 10-year multiple-entry visitor visa, ensuring that they can continue their work without the stress of reapplying for entry clearance each time.

This case highlights our expertise in navigating complex immigration challenges and our commitment to achieving the best outcomes for our clients.

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With years of experience working in UK immigration and British nationality law, our advisors can help you understand the process and take the right steps to obtain your visa. Get in touch today.